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- Shipping & Returns
This Autumn/Winter 2016-17 sees the return of Vivienne Westwood’s Winter Tartan collection. Crafted in Vivienne’s new Grey Winter Tartan, consisting of jacquard of blue, grey and orange, this overtly feminine, petite handbag comes beautifully woven in a wool blend. Created with pleats and folds to form a hidden pocket to the exterior, this bag is exquisitely made with bordeaux faux leather trims, finished with the golden Orb to the front.
Please note that due to the cut of the fabric the tartan design will vary from bag to bag. Should you require any assistance with this please do not hesitate to contact our Customer Service Team.
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.